For any fledgling business it’s a pivotal moment. 8/30 one Monday morning and someone nervously opens the office door. Your first member of staff reporting for work. Day one. And it will never be the same again…

And as that great business thinker, Spiderman, would have said, ‘With your first member of staff comes great responsibility.’ He or she is going to need paying – at the same time every month, not when the cash flow can stand it: they’re going to need training and – if they’re going to help you move to the next level – from time to time they’re going to need motivating…
I’ve written about motivation before: but it’s one of those subjects that’s worth re-visiting. So for this week, here are my five favourite ways that owners of SMEs can motivate – and get the best out of – their team.

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Bad Habits, Bad Decisions

600600p82931EDNmainEd_Reid_imageI read a great article in the Harvard Business Review recently: 9 Habits that Lead to Terrible Business Decisions.

If you haven’t time to read the article in full, here we go with a whistle stop tour of nine deadly sins that I’m absolutely certain no member of TAB York ever makes…

1. Laziness – a failure to check facts and gather new information: relying on past experience and – as the financial services industry might say – expecting past performance to be a guarantee of the future

2. Failing to anticipate the unexpected – as I wrote last week, ‘don’t think it can’t happen because it can.’ And these days it increasingly is happening. You may have had a great idea, it may excite you beyond measure – but you still need to ask yourself, ‘what if…’

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