Of course we are always going to shop on the high street. Of course there will always be bank branches in town centres. Marks and Spencer closing branches? Don’t be ridiculous.
Suddenly, so many things that seemed absolute cornerstones of our life are – to use the modern phrase – being ‘disrupted.’
In fact, if you want to predict the future, there’s a very easy way to do it. Think the previously unthinkable.
If I look back to when I started TAB York and started writing this blog, the changes – in a relatively short space of time – have been remarkable. But I am prepared to wager a hefty sum that the pace of change over the next seven years will be far faster than it has been over the last seven.
So if you’re running a business – or planning to start one – then ‘innovate’ and ‘think differently’ have to be right there at the top of your list. As Steve Jobs put it, if you want to be successful, you can’t join the navy: you have to be a pirate.
So everything is changing.
Or is it? Because according to the hot new business book, 300 years ago things were, well, pretty much the same…
Three centuries ago, the world was surprisingly similar. The establishment was broken, there was a backdrop of international interconnected conflict and millennials of the day worried the rise of technology would crush employment as they knew it. So they left town and created new societies aboard ships – societies that pilfered and raped, yes, but that also included the systems we operate and abide by today.
I’ll take issue with some of his points – I’m fairly certain that it was the Roman legions, not pirates, who first came up with pension schemes and workplace compensation, for example – but he’s absolutely right in suggesting that the old ways of looking at things simply don’t work any more.
Much of what we have taken for granted for so long – as the high streets and the banks will testify – is starting to break.
So where does that leave mentoring and peer group coaching at a time when innovation is more important than ever? Where does that leave The Alternative Board UK?
Mentors, surely, are part of the established order? It will be a fairly safe bet that the mentor will have more grey hair – or less hair – than the person being mentored. It’s easy to think that the mentor will simply say, “Aye well, ’appen it were done this way when I were a lad and there’s nowt new tha’ knows…” Or words to that effect.
And you could very easily make the accusation that a peer board doesn’t encourage innovation. People are drawing on their own tried and trusted experience and – with a board of six or seven – there must be an inclination to find the common ground in the middle.
In my experience, exactly the reverse is true. The one thing a good mentor knows is that there’s a great deal he doesn’t know. He knows that there is plenty that’s new – and keeps up to date with social and technological changes.
And I am constantly amazed by the cutting edge knowledge of TAB members: yes, even the ones with grey (or very little) hair. In fact, far from a TAB board producing a consensus of ‘safe’ advice, exactly the opposite is true. There is a real willingness to think outside the box and look for innovative solutions when you are discussing a different business to your own. To use a pirate analogy, the shackles are off.
It is then the job of the TAB coach – a job they do superbly well – to make sure that nothing is off the table. That the brave, innovative and outright hard questions get asked – and that they are taken seriously and answered.
So yes, the world is changing at an ever-faster pace. But watching a TAB board meet the challenges of that change is an exhilarating and very, very rewarding experience.
The Board members may be a rum bunch, but none of them parrot the company line.
I’m here all week…
By Ed Reid, TAB UK